This policy describes how the Waterford Bay website handles information submitted through its leasing forms. Contact leasing before relying on this summary for a legal or business decision.
Information you choose to submit
Inquiry and tour forms send the information you enter to the Waterford Bay leasing operation. This may include your name, email address, phone number, message, preferred tour time, inquiry context, text-message preference, the page used, a timestamp, and a correlation identifier.
How form information is delivered
The website first uses a private, signed lead webhook to route each inquiry into the property’s operational workflow, which may include Slack. Failed webhook attempts are retried, and EmailIT provides a fallback delivery path if those immediate attempts do not succeed. After an inquiry is accepted, EmailIT also sends a confirmation to the email address you provided using Waterford Bay branding and leasing contact information. Credentials remain outside the public website. Delivery records and retry data may be retained by those systems for operational reliability, security, and troubleshooting.
Optional text-message preference
After you provide a valid phone number, you may select the optional checkbox authorizing text messages from Waterford Bay Apartments about your inquiry. The inquiry records the YES or NO preference, the displayed disclosure version, the submitted phone number, the source page, and a server timestamp. The website routes that preference to the leasing workflow; an authorized leasing team or messaging provider may use it for inquiry-related follow-up. You may submit any form without providing a phone number or selecting text consent.
External services
Application, resident-portal, directions, phone, email, and any configured messaging services are operated by their respective providers. Their privacy practices apply when those services process information.
Local website behavior
The production site uses local images, fonts, styles, and scripts. It does not require advertising trackers or remote media to render. The form service uses limited technical data for abuse prevention, and your browser may retain ordinary cache or history data under its own settings.
Questions
For questions about this website, leasing communications, or a communication preference, email Waterford Bay leasing or call (561) 223-1594.